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Dealer Portal module

๐Ÿ’ฌInbox

Shared customer texting for sales, service and parts.

Inbox is one shared texting line for your whole store, with every conversation assigned and tracked.

Dealer Portal ยท Inbox
Open Conversations โ–พ+
โ›ƒโŒ• Search
Today
Tyler Brooks6:17 PM
Dana M., Parts

Done. They'll be at the parts counterโ€ฆ

Megan Ortiz4:36 PM
Chris L., Sales

Can I come see the Ranger Saturday?

Ray Whitaker4:03 PM
Sam K., Service

Thanks, see you at 9.

Jordan Lee3:39 PM
Dana M., Parts

Is the windshield back in yet?

Casey Nolan3:17 PM
Chris L., Sales

Sounds good, thank you!

Tyler Brooksโ‹ฎ
Location:Ridge Line Powersports
Assignment:Dana M. โœ•Team +
Today
Hi, do you have front brake pads for a 2021 RZR XP 1000?5:39 PM
We do. Sintered front pads, 6 in stock.5:40 PM
$46.99 a set. Want me to hold a set for you?5:41 PM
Yes please. Can I pick up tomorrow?5:42 PM
Done. They'll be at the parts counter under your name.6:17 PM ยท Sent
Type your messageSend

Sample data Rebuilt from the real Inbox screen. Names and numbers are made up.

What it does

Inside Inbox

How it works

Three steps.

Register your number

We register your texting number with the carriers.

Invite your team

Each person sees what they're assigned.

Start texting

Customers reply to one number your whole store shares.

FAQ

Inbox questions.

How many texts are included?

10,000 a month. Texts over 10,000 are billed as overage.

What if a customer opts out?

A STOP reply blocks further texts to that number.

Can I send texting campaigns?

Yes, SMS campaigns are in Campaigns.

Related modules

Works well with

Get started

See Inbox with your own store.

A 20-minute demo with your Lightspeed store, your distributors and your marketplaces.